FAQ
Shipment
Delivery time
Orders are delivered within 24-48 hours.
In international shipments or shipments outside the peninsula, these delivery times could be affected.
Shipping costs
All shipments within the Iberian Peninsula are free
Returns & Exchanges
Exchange and return policy
All exchanges and returns are free.
You have 14 business days from receipt of the order to make an exchange or return.
If you want to make an exchange or return, send an email to info@elsantostore.com so we can send you the return label. Prepare the package and take it to the nearest office.
If you have any questions, write to us and we will help you step by step.